crmanalytics Work Item Rss Feed

CREATED ISSUE: Installation CRM after redeployment

dyacarino — Mon, 30 Jul 2007 12:59:31 GMT

Hi,
I'm trying Microsoft Dynamics CRM Analytics Foundation. I can restore the database ok, also run the redeployment without any problem but when i want install the CRM with connecting to the existing database option, the instalation wizard throw the following error: "The existing database are not compatible with this installation of Microsoft CRM"

Can anyone provide some guidance on these?

Thanks in advance.
Darío

CREATED ISSUE: deploying analytics

bob8895 — Wed, 25 Jul 2007 18:09:52 GMT

Am using the Deployment Guide for Analytics and have received error build messages when executing .sln files for sections 5.22 step 6 and 5.24 step 3.

Also, completed option 1 of section 5.26. Now CRM is broken. I cannot open CRM with Internet Explorer.

I'm deploying Analytics on my laptop with a virtual PC image.

Can anyone provide some guidance on these items?

Thanks!

CREATED ISSUE: Reports in CRM

surfbluedog — Thu, 12 Jul 2007 03:33:14 GMT

Hi there,

None of the reports are working in the CRM Opportunity, leads or any of the other components. It seems to be a permissions issue as well as not initialising components properly. I have followed the instructions and set the permissions as required. I am also able to run the reports by going straight to the reportserver.
Anyone have any idea as to how to get around this?

CHeers
Rachel

CREATED ISSUE: OMGLOL!

austinsc — Sat, 30 Jun 2007 19:27:08 GMT

Both solutions were required when I tried it. I had to manually map across all of the users AND I had to switch the revision number on the database (from 0 to 1232).

CREATED ISSUE: deploying on Japanese environment

seiju — Fri, 18 May 2007 04:51:50 GMT

The following problems occurred while deploying Analytics Foundation on a Japanese environment (WinSv2003 and SQL2005 EE). 1. When the cube is deployed on a SQL Server(Japanese), the KPI report cannot be seen. (It is possible to see in ExcelCubeBrowser or Supporting Report. ) As for KPI, is it necessary to rebuild on Business Scorecard Manager? 2. When the Japanese translation is put in DimmensionName and MeasureName of the cube, both Supporting Report and KPI data cannot be read. Are some revisions necessary?

CREATED ISSUE: What is required for Analytics ?

Syd — Sun, 06 May 2007 07:45:07 GMT

Hi There, - Is this product going be inclued in the next release ? - As of now what is needed to purchase. For example most of my customers will be running standard edition of crm with sbs, sharepoint service on the server, sql workgroup etc. This will be 75% of my customers. Can the sql server, sharepoint services on sbs quality to run this product ? if yes, what else is required to buy in addition on behalf of the client. The reason i ask is because if i show this product to the client they need to know what else they have a purchase to have a BI solution.. Awaiting your reply. Thanks. IF you can please also reply to my email i have on my membership it would be great. I have a real hard time finding the right spot to look for info on your site.. a bit confusing.....:)

COMMENTED ISSUE: Deploying Sample Database

dawidy — Fri, 04 May 2007 14:45:37 GMT

After the sample database is restored per the deployment guide included in the 1.0 download package, the users in the sample data need to be mapped to users in the CRM deployment that the sample database was restored to. What is the best way to do so? Comments: ** Comment from web user: dawidy **

About Sql version mismatch...
I checked the Revision field in BuildVersion table in a database that was created by the CRM installer. It was 1232. I set the Revision field in the Adventure_Works_Cycle_MSCRM database to 1232 and I was able to continue the installation.

CREATED ISSUE: Sharepoint Sales Portal

chicanos — Wed, 25 Apr 2007 21:31:40 GMT

Hi, I have a issue using the Sales Portal, some web parts are giving an error (see screenshot) I have the following files in wpcatalog directory : C:\Inetpub\SPSAnalytics\wpcatalog>dir Volume in drive C is Local Disk Volume Serial Number is E820-CD75 Directory of C:\Inetpub\SPSAnalytics\wpcatalog 03/07/2007 07:42 AM . 03/07/2007 07:42 AM .. 03/07/2007 07:42 AM 595 Microsoft.PerformanceManagement.Scorecards.WebParts_2.0.0.0__ 31bf3856ad364e35_ReportViewWebPart.dwp 03/07/2007 07:42 AM 602 Microsoft.PerformanceManagement.Scorecards.WebParts_2.0.0.0__ 31bf3856ad364e35_ScorecardViewWebPart.dwp 2 File(s) 1,197 bytes 2 Dir(s) 120,791,855,104 bytes free I cannot determine which web part is giving this error, anybody seen this before ? any help will be appreciated, thanks Olivier

CREATED ISSUE: Answers and a Question

infomod — Wed, 25 Apr 2007 21:25:54 GMT

I ran into the same issues listed here: Sales Analytics not working correctly AND question around the Dept pages. I am building this up on top of the May 2006 CRM demo VM. Answer 1: attached is new code that makes the Sales Analytics work correctly. A new project with new reports and also a new scorecard file is in the zip file. This worked well for me and now Sales Analytics is fully functional. Service Analytics worked OK for me the first time. Answer 2: The dept pages in the demo are not supported with a UDM (evidently they were in the past or they had thought they would support these) just delete the missing webparts. They are very basic. Question 1: I am not able to get the ideal oppt report to work on the Oppt form. It comes back blank, is this working for anyone? I am trying to track down a fix for this but thought I would ask here because it could be just a problem for me? Question 2: Does anyone have a good strategy to change or at least stop the cache utility from hosing the demo from time to time...anyone else experiencing issues that seem related to the cache utility in the demo? Observation: the VM runs very slowly for the integrated analytics reports back into CRM, It is doing a lot of work for sure and currently is not workable for a demo (on my laptop). I am going to run the VM on a beefier, server class machine this week and I hope this helps....

CREATED ISSUE: Authentication Error after restoring Sample Database

bursteg — Wed, 25 Apr 2007 21:20:21 GMT

Hi, After restoring the databases from the .bak files, I cannot log in to the CRM application. I tried using the Redeployment Wizard to map the DB users to the Active Directory users, but after that I still cannot log in. Please advise, Guy Burstein http://blogs.microsoft.co.il/blogs/bursteg

COMMENTED ISSUE: Sales and Service Analytics Webparts error

mikkelsen2000 — Wed, 25 Apr 2007 21:18:17 GMT

I have been going through the deployment guide but have hit a problem with the scorecards. I've followed the process from page 14 & 15 (publish)and 29 & 30 (SharePoint Restore). The process seems to work ok other than _layouts\images directory was not created (item 6 page 30). However, when I try and access sale or services three of the web parts on sales and all of the web parts on service fail with "Web Part Error: One of the properties of the Web Part has an incorrect format. Windows SharePoint Services cannot deserialize the Web Part. Check the format of the properties and try again" (screen shot attached). I have tested the data sources in Business Scorecard Builder. I have also tried a second time using a differnat port number but get the same results. I have been using the CRM May 2006 VPC image. Comments: ** Comment from web user: mikkelsen2000 **

I have the same problems and it's not referred to in the Answers and Questions in this newsgroup. Everything is very well documented except when where you create the website and enter the connection string in the web.config.

Thanks in advance - everything look brilliant, all I need is above info

Best Regards

COMMENTED ISSUE: Sales and Service Analytics Webparts error

ifgood — Wed, 25 Apr 2007 21:18:16 GMT

This problem is now resolved. I had placed the connectionstring in the wrong place in the web.config file.

COMMENTED ISSUE: Sales and Service Analytics Webparts error

ifgood — Wed, 25 Apr 2007 21:18:16 GMT

I have re-deployed the CRM Analyzer Supporting Reports and CRM Analytics Sales Scorecare as contained in the Answers and Questions but I'm still getting the same problem.

COMMENTED ISSUE: Sales and Service Analytics Webparts error

infomod — Wed, 25 Apr 2007 21:18:16 GMT

see Answers and Questions post in this newsgroup...

COMMENTED ISSUE: Sales and Service Analytics Webparts error

ifgood — Wed, 25 Apr 2007 21:18:15 GMT

Please can I have a response to this issue? What is the expected Data Source name wihin the appSettings section of web.config (CRM Analyzer AS ?). The documentation is poor in this section.

CREATED ISSUE: Sales and Service Analytics Webparts error

ifgood — Wed, 25 Apr 2007 21:18:14 GMT

COMMENTED ISSUE: CRM Analytics Issues

infomod — Wed, 25 Apr 2007 21:16:36 GMT

I have attached a document with more detailed explanations of each of the issues I am experiencing. In summary, I have noted 3 issues that I am having after the install of the application and all of the subcomponents. The install was completed on the May 2006 CRM VPC from Microsoft. I was able to successfully troubleshoot one of the issues and have provided my feedback on my findings. The other two I am still having difficulties, even after a refresh of the components. Thanks in advance for any assistance you may be able to provide. 1. KPIs and Associated Reports on the Sales Analytics Dashboard Page After the initial install, I was receiving errors when trying to reference the associated reports for each of the items in the KPI list on the Sales Analytics Dashboard page. All reports for the “States” were displaying properly. All reports for the “Users” were not. Upon comparing one of the RDLs for the actual SRS report being launched, I noticed that, for the Users parameter, the parameter name in the report was “Users”, whereas the parameter being passed from the Business Scorecard Builder was “User.” This was consistent for all of the KPI’s in the CRM Analytics Sales Scorecard BSW file. After editing each of the Report Views\Configuration\URL parameters for each of the reports to pass “Users” instead of “User”, all associated reports worked fine within the Sales Analytics Dashboard page. 2. Sales/Marketing/Customer Service Department Portal Errors On each of the department portal pages, I receive the following error for several of the web parts: “Web Part Error: A Web Part or Web Form Control on this Web Part Page cannot be displayed or imported because it is not registered on this site as safe.” 3. Unable to Install CRM Analytics Scheduler When attempting to run the CRM Analytics Scheduler exe I receive the error message in the screenshot below: “Exception occurred while initializing the installation: System.ArgumentException: Invalid Directory on URL..” Comments: ** Comment from web user: infomod **

see Answers and Questions post in this newsgroup...

CREATED ISSUE: CRM Analytics Issues

dpritchett — Wed, 25 Apr 2007 21:16:35 GMT

COMMENTED ISSUE: Deploying Sample Database

ifgood — Wed, 25 Apr 2007 21:14:01 GMT

Found a resolution on Google groups to the version mismatch error. See below:

I encountered the same issue, inorder to resolve this I had to go into the
'Company_Name'_MSCRM database on the SQL server, open the tables, and open
the BuildVersion table. I then changed the "Revision" from 0 to 106. The
installation was then able to conitune. It does give you a warning but my
installation went over without issues.

COMMENTED ISSUE: Deploying Sample Database

ifgood — Wed, 25 Apr 2007 21:14:01 GMT

The above process did not work as when I try to install Microsoft CRM (step 13) is failed during the System Requirements step phase with "Setup detected a version mismatch between the specified database and the current product". I've tried the installed using a purchased CRM V3 media and a MSDN version downloaded 2 days ago. Do I need a specific version of CRM V3 and if so how can I get it? The server is running W2K3 Ent Rc2 and Sql 2005 Ent (without Sp1).